If you’re on a console, you can resolve the issue by closing the game and re-opening it.

Whenever this occurs, you will be prevented to play any mode that involves online components until you get the most recent update installed. This is reported to occur on all platforms including PC, Xbox 360, Nintendo Switch and Ps4. The most common scenario where this error occurs is I you’re playing the game at the moment where a new game update is deployed. Ultimately, you should be able to find a fix that resolves the problem for your particular scenario. For the best results, follow the potential fixes in the order that they are presented while skipping any methods that aren’t applicable. Keep in mind that some of the methods below might not be applicable depending on which platform you’re encountering the issue on.

Below you have a collection of methods that other users in a similar situation have used to circumvent the issue. If you’re trying to get the issue resolved, this article will provide you with a series of troubleshooting steps. Typically you can force the data to sink by using the Play Now option or by leaving the game to sit in the main menu until you see the update message. Data is out of sync – This is known to happen if you got the hobbit of deleting the Reserved Space.Game’s reserved space was deleted from hard drive – You might see this issue because the game’s reserved space has been cleared from your hard drive.Follow Method 4 for steps to discover the culprit. Software might be blocking your connection to the servers – a third party software (like a firewall or VPN solution) might be interfering with your computer’s connection to 2K servers.Follow Method 3 for steps for circumventing this scenario. Exceeded amount of allowed NBA 2K accounts – You might also be encountering this problem if you exceed the maximum number of 2K accounts that can be created on a single console.

Follow Method 2 for steps on completing the email confirmation process.

Account email information needs to be resent – This issue is confirmed to occur whenever 2K servers require additional information regarding your account (most likely the email isn’t verified).

Typically, you can force the new update to install by playing a couple of Play Now games.

A new game version became available while playing – You might get this error if you were playing the game while the newest update was distributed.

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